FREQUENTLY ASKED QUESTIONS
Can groups of under 18's play by themselves?
Yes - it is possible for groups of 13-17s to play active games (NOT THE ENIGMA EXPRESS) without an adult in the room as long as the following guidelines are followed;
1. We have been emailed AHEAD of the booking being made, to ensure we have sufficient host coverage so the game can be supervised fully Escapefromtheroom123@gmail.com
2. A responsible adult remains on site for the duration of the game
If bookings are made without following the above guidelines, we will insist that an adult goes in the room on the day. If no adult is available, then the group will not be able to play and there will be no refund.
Groups of 9-13 year olds can play with a host in the room with them. Please see details about hosted parties
Can we cancel a booking?
Once a booking has been confirmed, it cannot be cancelled as this is a live event game. However, you can reschedule a game for another time if we receive at least 7 days' notice.
Can we bring extra people along?
That's fine. Drop us an email at email@example.com. Please note, the party size may not exceed any room's maximum occupancy.
When do we need to arrive?
Do you offer Corporate Team Building events?
Do you do children's parties?
Yes - Click Here to read more
Is the game room accessible for people with mobility issues?
Can I take photographs or film the event?
Where are you?
Cheam, Epsom & Wallington
EPSOM TOWN CENTRE VENUE
Situated just behind the Odeon Cinema